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CSR in the Financial Industry: A Focus on Supply Chain and Management

Purpose – The purpose of this Master thesis is to investigate whether Financial Companies’ Social Responsible Supply Chain activities are associated with their financial performance
Three approaches have been followed: Literature review on Corporate Social Responsibility (CSR), Firm Value and Supply Chain Management (SCM).
Development of an industry-focused survey with qualitative aims
Sample: 47 companies.
Development of a quantitative model to test our hypotheses
Sample: 156 companies.
A definition of Sustainable Supply Chain for the financial industry has been given, finding more appropriate the concept of Sustainable procurement given that for this particular industry the most common Supply Chain approach is the dyadic one. Lack of measurement tools, especially from the point of view of Corporate Financial Performance (CFP) related to CSR and sustainable procurement practices are commonly spread in the industry and can represent a barrier to the development of social responsible solutions among these firms.
The quantitative approach results in a positive relation between the four Financial Indicators (ROA/ROE/ROIC/TOBIN’S Q RATIO) and the Sustainable Supply Chain Management Score resulting from the ESG Score developed by Thomson Reuters.
Research limitations: While the study is the first to examine the relationship between ESG data related to Procurement in the Financial Industry and Firm Value with the ASSET4 Thomson-Reuter’s Database, the authors call for more research into this issue examining other possible databases and a deeper focus on the delayed effect.
Practical implications: Lack of measurement about sustainable practices outcomes may represents a barrier for the implementation of those practices, suggesting the need of a more focused development of proper metrics and evaluation tools, to help managers to improve more efficient and sustainable solutions regarding the supply chain and the procurement, even in sectors as the financial one where the procurement, at least at a first glance, can be seen as something marginal and without any direct impact on the firm’s performance.
Originality/value: This study is the first to study the impact on ESG Supply Chain Score on Firm Value related to this specific industry and using this database. It partially traces the approach of other papers not industry focused.
Keywords: Firm Value, CSR, ESG, Procurement, Financial Industry, Supply Chain.

Mostra/Nascondi contenuto.
5 Introduction The aim of this thesis is the investigation of Corporate Social Responsibility practices in the Financial Industry with a specific focus on the Supply Chain and Procurement function of them and their impact on the Firm’s value. To do this three approaches have been followed: • Literature review and analysis • Survey • Quantitative model The structure of the thesis follows an inductive approach, from the broad concept of Corporate Social Responsibility to the concept of sustainable supply chain management and procurement focused on the studied industry. The first four chapter are all about the review of the existent literature on the relevant topics: CSR development, CSR advantages, CSR and Firm Value, Supply Chain and Sustainable Supply Chain Management. Particularly, Chapter 1 is focused on the development of the concept of CSR from an academic and institutional point of view, with several recall to the existence literature about the above mentioned topic. The academic debate is mainly directed to the analysis of concept as Stakeholders’ theory, Shareholders’ theory, Carrol’s Pyramid, Social value chain and Triple Bottom Line with all the related implications. A section is thus dedicated to the Environmental, Social and Governance scores, used in the development of the quantitative model. Chapter 2 is connected with the discussion about the main advantages of the CSR policies within the companies, identifying the 10 main advantages of “being” socially responsible according to the existent literature and analysing all the related aspects, with a deeper and dedicated investigation. Furthermore in Chapter 2 there is a brief part on Corporate Social Sustainability Standards and organisations, with an explanation of the most common standards used by companies in order to comply and demonstrate their compliance with CSR standards. Chapter 3 is about the possible and existent relationship between CSR and Firm Value, analysing the different concepts of Firm Value, the related CSR investments, the concepts of Corporate Financial and Social Performance and Shared Value.

Laurea liv.II (specialistica)

Facoltà: Economia

Autore: Nicolò Degl'innocenti Contatta »

Composta da 163 pagine.


Questa tesi ha raggiunto 84 click dal 04/08/2016.


Consultata integralmente una volta.

Disponibile in PDF, la consultazione è esclusivamente in formato digitale.