and acquire a European dimension. At the same time, the hypothesis 
of a European public opinion is connected to the multilingual theme 
which will be dealt with in Chapter I.  
An explanation will be given of the instruments used up to now by the 
Union to reach the general public such as the antennas of Europe 
Direct, European Centres for Permanent Education, the official web-
portal EUROPA, as well as audiovisual services.  The Union also has 
access to another tool, the Eurobarometer, which is used to determine 
in what direction national public opinions are heading.  The 
methodology used for the Eurobarometer will be discussed further on 
in this paper.     
 An overview of the iter which the European Institutions, and in 
particular the Commission, have followed up to now in managing both 
information and communication aimed at the general public will allow 
us to introduce an analysis of the above-mentioned White Paper and 
as well of two other important documents which are a completion of 
the framework of the actions to be taken in order to reinforce both the 
transparency and openness of the European Union towards its citizens 
and that is, the Action Plan by the Commission to Improve 
Communicating Europe and Plan-D for Democracy, Dialogue and 
Debate.  These arguments are still in an evolving phase but 
nonetheless they allow us to formulate hypotheses regarding possible 
routes to follow and proposals for the future.   
A specific section of Chapter III is dedicated to the European 
Federation of Public Communication Associations whose creation is 
an indication of the sensibility that transpires not only within the 
European Institutional framework, towards a transnational public 
debate.  
 VI
I. 
THE EUROPEAN UNION AND ITS CITIZENS:  
HOW TO REDUCE THE DISTANCE 
 
1. Institutional Communication of the European Union and 
Democratic Legitimacy: Parallel Challenges  
 
On 1 February 2006 the Commission presented the White Paper on 
European Communication Policy
1
. This document can be considered 
the sum of all of the efforts and proposals made throughout the past 
years regarding information and communication in the European 
Union. The Commission would like to create the conditions needed to 
confer communication with the status of an actual policy in the same 
way as all the other policies which the EU deals with in order to 
increase the awareness of all the other European institutions and 
Member States on the fact that an «authentic dialogue» between 
themselves and European citizens is directly functional to the 
democratic legitimacy that the Union has been hoping to achieve for 
some time now. 
It is a question, therefore, of conferring a strategic functional role to 
communication in order to ensure the process of integration and to 
consider it as being a key-element towards the understanding of the 
European citizens of what it really means to be part of the EU. The 
Commission’s proposal, therefore, aims at reducing the distance 
between the European Union and its citizens by relaunching the public 
debate in Europe. 
                                                 
1
 COM(2006) 35 final 1.2.2006. 
 1
The first question from where the Commission’s reflection starts off  
is why European citizens have turned away from the Union and why 
they continue to do so, hindering in this way a complete adhesion to a 
supranational dimension which should theoretically improve the lives 
of the people of the Member States. Many experts have attempted to 
answer this question throughout the years and especially in those 
moments when the integration process began crossing over the purely 
economic ambit in order to begin the process of identifying Europe as 
a «polity» and as a union of citizens and populations. 
One of the strongest accusations made against the EU has always 
regarded the so-called democratic deficit which is considered to be 
one of the main causes behind the turning away of the European 
citizens from the EU. Technically speaking, right from the days of the 
EEC, this is the legitimacy defect of the Community’s decisional 
process which is tied to the fact that Community Acts having a 
basically legislative nature and which can be implemented with regard 
to both the Member States and to the single individuals are issued by 
bodies (the Council, as proposed by the Commission) that are not 
elected by the citizens themselves and which are able to avoid an 
actual parliament-type of control
2
. An aspect of the deficit which is 
the one most emphasized by the doctrine regards the fact that the 
transferral of the direct control of policies and normative acts from the 
competences of the national Parliaments to those of the Union, did not 
give way to the assignment of an equivalent power of control to the 
European Parliament
3
. The limits on the powers of the Parliament 
created a democratic gap which could have been tolerated as long as 
                                                 
2
 U. DRAETTA, Elementi di diritto dell’Unione Europea, Giuffrè Editore, Milano, 2004, p. 15. 
3
 F. ATTINÀ, «Democrazia, elezioni e partiti nell’Unione Europea», Dalla Comunità all’Unione 
Europea, Cacucci Editore, Bari, 1994, p. 49. 
 2
integration maintained a basically economic vocation, but it became 
unbearable after the substantial increase in the competences delegated 
to the Community by the Member States. These competences were 
removed from the democratic control they would have been under if 
they had been kept at a national level
4
.  
Beginning with the Treaty of Maastricht
5
 and then proceeding with 
those of Amsterdam
6
 and Nice
7
, a number of concrete solutions to the 
problem of democratic legitimacy have been elaborated, and 
especially with the introduction of legislative procedures characterized 
by an even more intense participation by the Parliament
8
. It is evident 
however, that whereas national Parliaments exclusively detain all 
those competences which regard both ordinary and constitutional 
legislation, the European Parliament is forced to share them with the 
EU Council with regards to the former and it is excluded by the 
European Council with regards to the latter
9
. At the present time, the 
European Parliament also has control of the political area in the same 
way as the national Parliaments do within each of the Member States.  
The similarity is solely formal however, since these powers do not 
possess any of the substantial characteristics of a Parliamentary 
control which is present for internal law. In particular, political control 
is not carried out with regard to an organ that after all is responsible 
for Community action, and that is the Council with the 
                                                 
4
 The Treaty of Maastricht, in force since 1 Nov. 1993, led to the creation of the European Union, a 
term which encompasses the relations of the Member States in a three-pillar structure (the Economic 
and Social Policy pillar, the Common Foreign and Security Policy or CFSP pillar, and the Justice and 
Home Affairs pillar)  (U. DRAETTA, op.cit., p. 32).    
5
 Treaty of  Maastricht, signed on 7.2.1992 and in force since 1.11.1993, GUCE C 191 of 29.7.1992. 
6
 Treaty of Amsterdam, signed on 2.10.1997 and in force since 1.5.1999, GUCE C 340 of 10.11.1997. 
7
 Treaty of Nice, signed on 26.2.2002 and in force since 1.2.2003, GUCE C 80 of 10.3.2001. 
8
 The procedures of co-operation and codecision work along side of the simple function of consultation 
(the codecision procedure has become commonplace today for almost all Acts having a legislative 
nature). 
9
 S. DELLA VALLE, Una costituzione senza popolo? La costituzione europea alla luce delle concezioni 
del popolo come «potere costituente», Giuffrè Editore, Milan, 2002, p. 267. 
 3
Representatives of the Member States
10
. Therefore, even political 
control in the Community system would appear to be defective if one 
considers the normal mechanisms of representative democracy. In 
conclusion, one can ascertain that fundamental decisions regarding 
European politics can be influenced by the Parliament of Strasbourg 
which cannot however, implement them in either a decisive or 
autonomous way. 
The accusation of a scarce democratic legitimacy obviously involves 
other European institutions as well. The European Commission is 
often seen as the main beneficiary of the transferral of powers from a 
national level to a Community one, even though it completely lacks 
the requisites of legitimacy based on political responsibility
11
. In fact, 
it is a joint institution of individuals (one for each Member State) 
chosen «on the basis of their general competence» (art. 213, no.1, 
TCE) and nominated on an individual basis by means of a complex 
procedure where the Council and the European Parliament have the 
last word
12
. The situation is not any more satisfactory even as far as 
the European Union Council is concerned. The Council has the task to 
coordinate the general economic policies of the Member States and 
                                                 
10
 On the other hand one must realistically admit that political control on the Council by the European 
Parliament would be incompatible with the nature of the European Communities that still remain 
international organizations made up of member States, and it would push the latter towards federal 
solutions which at the moment are not considered possible by the member Countries. While awaiting 
these evolutions, the serious problem of a lack of democratic control on the work of the Executive in a 
Community ambit still remains (U. DRAETTA, op. cit., p. 115 and ss.). 
11
 The Commission is considered to be the “guardian” of the Treaties with the power of initiative in its 
hands, but this exclusiveness is slowly eroding in favour of the European Parliament, the European 
Council and the BCE (U. DRAETTA, op.cit., p. 106). 
12
 The nomination procedure for the Commission takes place in a number of phases. The Council meets 
together with the Heads of State and Government and deliberating by qualified majority, designates the 
person that it intends to nominate as President of the Commission, a designation that must be approved 
by the European government. The Council, once again by qualified majority and in agreement with the 
designated President, adopts the list of other persons that it intends to nominate as Commissioners.  
Lastly, the designated President and Commissioners are collectively subject to a vote of approval by the 
European Parliament. After this approval, the entire Commission is nominated by the Council that 
deliberates by qualified majority (U. DRAETTA, op. cit., p. 88 and ss.). 
 4
article 207 of the EC Treaty explicitly confers it with the possibility to 
act as a legislator. It is evident that entrusting a legislative function to 
a body that is not elected by the people, widens the distance within the 
democratic deficit. In this regard, by asserting that each Council 
member is also a government member of his own State and bound to 
the political guidelines expressed by the national Parliament 
democratically elected, does not help to lighten the problem of a 
solely second degree legitimacy also because the Council is not 
subject to an actual political control by either the national Parliaments 
or by the European one
13
. 
One must also take note of the assumption of pre-eminence assumed 
over time by the European Council, made up of  State and government 
leaders, and ratified by art. 4 TUE, which «gives the Union the 
impetus needed for its development and also defines the orientation of 
policies in general»
14
. The European Council is not really an 
institution, a term which is often wrongly used, but rather it is a 
«reunion» of the institutions of the Member States similar to an 
international conference. In fact, it carries out an ever-increasing role 
of being an impetus for Community activities, appropriating itself of 
and at the same time reducing the power of initiative that the Treaties 
grant to the Commission. Furthermore, the obligation to present a 
report to the European Parliament after each meeting that is held is in 
no way connected to precise juridical consequences and as well, it 
does not allow the Parliament to politically verify its activities since 
the abovementioned report is presented after each meeting and not 
                                                 
13
 U. DRAETTA, op. cit., p. 80. 
14
 A. MANZELLA, «Gli equilibri costituzionali nell’Unione Europea», Fondazione Lelio e Lisli Basso – 
Sfera Pubblica e Costituzione europea, Carocci Editore,  Rome, Annuals 2001, p. 24. 
 5
beforehand
15
. If one examines the Community institutional system and 
the confusion among the powers that define it with a prejudicial 
glance at the only authentic democratic demand, then the EU appears 
to be far from the criteria that is has requested and continues to 
request from all those countries that want to adhere to it, giving way to 
the famous paradox that states that the Union could not accept itself as 
a member. 
Sides were strongly taken with regard to the solution of the 
democratic legitimacy problem with the opening of a debate on the 
future of Europe as provided for in the Treaty of Nice and launched by 
the European Council which was held in Laeken, Belgium, in 
December 2001.  
The conclusion of the document announced among other things, the 
institution of a «Convent» made up of representatives of the European 
Parliament, the Commission, governments and Parliaments of the 
Member States and of the ten new States which at the time were 
candidates for entry into the EU and which was given the task to 
improve the democratic structure of the Union. In the few but intense 
pages that make up the Declaration of Laeken, and which defined the 
Convent’s mandate, numerous references are made to the need for 
«democratic legitimacy», «democratic control», «democratic values», 
proving the fact that this is the crucial unresolved question of the 
European construction
16
. This Convent has resulted in a project 
regarding a European Constitution adopted by the Heads of State and 
Government in June 2004, but which stills awaits to be ratified
17
.  
                                                 
15
 U. DRAETTA, op.cit., p. 43 and ss. 
16
 Ivi, p.19 and ss. 
17
 The Constitutional Treaty will be in force only after it has been ratified by all of the Member States.  
Notwithstanding the two «no» victories in the referendums held in France and in the Netherlands which 
 6
Those involved in drawing up the «Constitution» believe that the 
measures contained in it will increase democratic spirit, transparency 
and the powers of the European Union even though some of the new 
items introduced have turned out to be far more form and far less 
substance. In general, there should be a simplification of the 
procedures thereby becoming more comprehensible to the citizens, 
and a clearer division of the competences between the Union and the 
Member States and the various European institutions. As well, the 
democratic foundations which are at the basis of the Union are 
proclaimed (pluralism, liberty, rights of man, justice, state subject to 
the rule of law, solidarity and non-discrimination, etc.) and the process 
to strengthen the safeguarding of the fundamental rights of the citizens 
by inserting in the Constitution the Charter of Fundamental Rights
18
  
is begun thereby giving it legal effect. A closer association of national 
Parliaments in the Community decision-making processes was also 
foreseen according to an «early warning» mechanism which will 
                                                                                                                                     
took place respectively on 29 May and 1 June, 2005, the ratification process continues. Up to now, 15 
countries have ratified the Constitution: Austria, Belgium, Cyprus, Estonia, Germany, Greece, Hungary, 
Italy, Latvia, Lithuania, Luxembourg, Malta, Slovakia, Slovenia and Spain. 
18
 The Charter of Fundamental Rights of the European Union proclaimed in Nice on 7 December, 2000, 
constitutes the synthesis of the values shared by the Member States of the European Union.  Its finality 
is contained in the preamble:  necessary to render more visible in a Charter and to reinforce the 
safeguarding of fundamental rights in light of the evolution of society, social progress, and scientific 
and technological developments». In Nice, the Presidents of the European Parliament, the council and 
the Commission signed the Charter for the three institutions. However, the Heads of State and 
Government reunited have decided not to include in the Treaty any reference to the Charter which 
means that even though it has political value (for the first time civil and political, economic and social 
are found in one document), the Charter has no binding juridical value. The Charter reinforces the 
certainty of rights with regards to the protection of fundamental rights which were once solely 
guaranteed by the Court of Justice and by art. 6 of the EU Treaty. It is made up of an introductory 
preamble and by 54 articles subdivided into 7 sections:  dignity, liberty, equality, solidarity, citizenship, 
justice, general dispositions. In December 2001, the European Council met in Laeken, Belgium and 
decided to convocate a Convent regarding the future of Europe within the prospect of a future inter-
governmental Conference. The Declaration of Laeken established that one of the main tasks of the 
Convent was to take a stand on the eventual integration of the Charter with European law. The Convent 
met for the first time on 28 February 2002 under the presidency of Valéry Giscard d'Estaing. On 18 
July, 2003 the European Convent presented the treaty project that establishes a Constitution for Europe 
and where the Charter of Fundamental rights in integrally present from articles II-39 to II-46. If the 
Constitution project is approved, the insertion of the Charter of Fundamental Rights will render it 
binding in a juridical sense. 
 7
block the Union’s decisional iter in case constitutional norms are 
violated. The powers of the European Parliament were further 
strengthened by the extension of co-decisional procedures and the 
recognition of a role on equal terms with the Council in the area of 
budgetary procedures. Lastly, a legislative initiative having a popular 
origin has been foreseen giving Union citizens numbering at least one 
million, the possibility to formally invite the Commission to legislate 
an argument thought to be very important. This is considered to be 
one of the most democratic options implemented by the Constitution.   
A special section of the Constitutional Treaty is dedicated to the 
democratic life of the Union. Placing the concept of a representative 
democracy side by side to a participative one (listening to the citizens 
and to their associative forms while aiming at a co-decisional process) 
becomes the political goal and the means for key action
19
. Art. I-46, 
Title VI of the Constitutional Treaty affirms that «[…] EU Institutions 
give citizens and their representative associations the possibility, by 
means of adequate channels, to make known and to publicly exchange 
opinions on all the action areas of the Union maintaining an open, 
transparent and regular dialogue with the representative associations 
and the civil society». 
The coming into force of the Constitution could, therefore, render 
concrete the establishment of the so-called «two-way»
20
 democracy, a 
                                                 
19
 S. ROLANDO, «La questione della democrazia partecipativa in Europa.  Ragioni dell’attualità», Rivista 
italiana di comunicazione pubblica, no. 26, 2005. 
20
 The objective of the Constitutional Treaty is to find a balance between representative democracy and 
participative democracy, with the intent to guarantee the democratic legitimacy of the institutional 
effects of the Union. Together with the Constitutional Charter of Portugal, only the Constitutional 
Treaty of the EU profiles the institution of a participative democracy. Therefore, the intent is to bring 
civil society closer to the institutions, with the articulated expressive modality ricomposition that an 
evolved democracy requests (N. DELAI, «Cittadini e società civile fra partecipazione ed efficienza 
decisionale», Rivista italiana di comunicazione pubblica, no. 26, 2005, pp. 9-13). 
 
 
 8
situation which would require the use of specific instruments and 
communication actions, seen from a viewpoint that favours 
transparency, dialogue and different forms of consultations from the 
Union’s institutions. The indications contained in the constitutional 
text risk however, to reveal themselves as being mere programmatic 
norms due to the lack of method indications and lead us to ask what 
magnitude will the consultation institution actually reach and what 
decisions will regard it.   
It would appear that not even the introduction of a Constitutional 
Treaty is a guarantee for reaching such levels of democraticity that 
would lead one to think that the democratic deficit has been definitely 
overcome. The answers must be looked for elsewhere and one of the 
tools that can be used to democratically legitimise the Union is 
communication.  
 
1.1 Democratic deficit or information deficit? 
 
The «democratic deficit» formula seems to have fallen into disuse 
nowadays even though the debate regarding the disaffection of the 
citizens towards the Community institutional system is still open. A 
number of experts have in fact proposed to shift the attention on more 
up-to-date issues which are more suitable for immediate solutions 
with respect to the course of institutional reforms. Philippe C. 
Schmitter is one of the authors who have forcibly tried to exorcise the 
problem of democratic deficit which constantly hovers over the 
integration process. The following is an excerpt from a speech given 
by Schmitter at a round table discussion held by the American 
Political Science Association (August 2003) regarding the democratic 
 9